How to Switch Janitorial Companies

Switch janitorial companies by confirming the current service end date, documenting the replacement scope and arranging a controlled access handover. Separate any initial recovery clean from the recurring program so the first visit starts with a realistic plan.

Illustration of two people shaking hands over a checklist on an office table.
Illustrative commercial cleaning image

What should be confirmed before ending the current service?

Confirm the current service end date and outstanding responsibilities with the existing provider before scheduling a replacement. Keep a record of the final planned visit, remaining work, supplied equipment and the people responsible for the handover.

Avoid making the new team guess which problems are inherited. List unfinished project work separately from recurring tasks that will continue. If an item is disputed or unclear, resolve the commercial arrangements with the appropriate parties rather than asking the arriving cleaning crew to decide on site.

How should the replacement cleaning scope be prepared?

Prepare the replacement scope from the building's needs rather than copying the previous contract unchanged. Mark which tasks worked, which were regularly missed and which were never included. Confirm whether occupancy, access or room use has changed since the old program began.

The cleaning company selection guide explains how to compare providers against the same requirements. Give prospective teams a clear account of the problems, with dates and rooms where possible, so they can distinguish workload from execution issues.

What belongs in the access handover?

The access handover should identify who authorizes entry, how credentials are issued and returned, which areas are restricted and who is contacted if entry fails. Let the facility's authorized personnel manage any credential changes through its normal process.

Confirm the replacement team's first access window and the required closing checks. Do not put alarm codes or other sensitive credentials into a public quote form or a broadly shared checklist. Use the facility's approved channel for those details and identify who maintains the current instructions.

Does the first visit need extra cleaning time?

The first visit may need separate recovery work if the building's starting condition exceeds the recurring scope. Document that condition during the walkthrough and identify the tasks needed to establish a workable starting point. Do not assume that a standard maintenance allowance includes every inherited issue.

Distinguish routine floor care from separately scoped carpet cleaning or other project work. Agree which items will be addressed initially, which belong on a later schedule and which are existing damage rather than cleaning tasks.

How should the new cleaning program be reviewed?

Review the early visits against the agreed task list and record exceptions while the details are still clear. Check whether access instructions worked, the available time matched the scope and the right person received any questions. Use the review to refine instructions rather than adding unpriced work informally.

YEG commercial cleaners recurring after-hours program runs from one to seven visits weekly. When you have the intended start date, current scope and known handover constraints, request a walkthrough for the replacement program. The request itself does not confirm availability or a booking.